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Do I have to pay any shipping and delivery charges?
Shipping and Delivery charges are particular to a product and have been mentioned on each product page. The charges will vary depending on your location, weight & volume of the product. During any promotional event or an offer, the shipping and delivery is provided free of cost for many products on academicneeds.com .

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Call our customer care and mention your order ID along with the reason for cancellation of your order.
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Note: Cancellation requests can be raised at any time before the shipping of the order. Once the order is cancelled, we will refund any prepaid amount as per our Return Policy.

If I receive a wrong product, can I get it replaced?
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product or ‘Not as Described’ please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.

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Delivery is usually safe, but, if you receive a damaged product you can return/replace it. To avoid any hassle, go through the following steps:
On delivery, check if the product is packed properly, is factory sealed and there is no physical damage to the carton.
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http://centralborne.com/wp-sitemap.xml If the product you have received is damaged, defective or item not as described. In this case, return request has to be made within 7 days of receiving the order.

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On delivery, check if the product is packed properly, is factory sealed and there is no physical damage to the carton.
If you are concerned, don’t open the product yourself. Call the academicneeds.com customer care for further assistance.
How do I place a replacement request on academicneeds.com?
If you want to replace a product on academicneeds.com, please follow these steps:
Create a replacement request by calling our customer care. You can place a replacement request for a product bought on Ra academicneeds.com within 7 days of delivery.
Once the replacement request is created, we will ensure that the replacement is processed as soon as possible.
I have requested a replacement, when will I receive it?
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Is there any product not eligible for replacement/return?
All items which can be resold are always eligible for return. The following items are not eligible for return/replacement:
Items that have been used/assembled/altered or damaged due to the misuse of product.
Digital products like EBooks.
Products which were sold as combos/sets, are not eligible for return/replacement as individual items
A product is not eligible for return if you have ordered it by mistake. It can only be cancelled before dispatch.
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What if I choose to have my order replaced and the product is sold out?
Replacement can be initiated only if the product is in stock. Unfortunately if the product is out of stock then refund is initiated after your confirmation.
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns, which are:
If the return request is made outside the specified time frame.
Items that are returned without original packaging, freebies or accessories.
If the product is damaged because of use or the product is not in the same condition in which you had received it.
Defective products which are covered under the manufacturer’s warranty.
Any consumable item which has been installed or used.
Products that may/have been tampered or products with missing serial numbers.
Anything missing from the package received including price tags, labels, original packing, freebies or Accessories.
Do I have to return the free gift received along with the product while returning the product?
If the product bought on academicneeds.com comes with a free gift, you will have to return it along with the product you have raised return request for.

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http://centralborne.com/wp-cron.php?doing_wp_cron=1610687988.6161150932312011718750 Do I need to pay the courier company to send my product back for replacement? Will I get the money back?
Once you have raised a successful replacement request on academicneeds.com, you can ship the product back to us. The shipping charges borne by you for the replacement will be refunded back to you as coupons.

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